Leak Detection · Infrastructure Diagnostics · CCTV · GPR · Pipe Relining079 808 0531   |   info@hydrotrace.co.za

How We Work — And What You Receive

A walk-through of HydroTrace's investigation process from first call to handover, and what each service delivers in writing, footage and drawings.

Our 4-Step Process

From First Call to Repair-Ready Answer

Every job follows the same logical sequence. The technology changes depending on what you're looking for. The order doesn't.

01

Brief

Phone or WhatsApp call. We ask what's been observed, what's been tried, and what the site looks like.

02

Investigate

On-site diagnostics using the right equipment: acoustic, pressure, CCTV, GPR, electromagnetic or thermal.

03

Report

Findings written up in plain language with the supporting diagnostic data, marked drawings, and CCTV footage where applicable.

04

Recommend

Specific, actionable repair scope. We tell you what the problem is, what to fix, what to leave, and what to monitor.

What Each Service Delivers

The Deliverable, Not Just The Visit

Leak Detection

Acoustic, pressure decay, tracer gas, thermal

  • Marked site plan showing the precise leak location
  • Confirmation of which pipe circuit is leaking
  • Acoustic and pressure test data backing up the diagnosis
  • Recommended repair scope

CCTV Pipe Inspection

Self-levelling camera, distance metering, defect coding

  • Full recorded video of the pipe run
  • Defect log with type, severity grade, distance
  • Photos of every significant defect
  • Repair vs. relining vs. monitor recommendation

GPR Surveys

Ground-penetrating radar + electromagnetic locating

  • Paint-marked survey area
  • Site plan overlay with detected services
  • Zones flagged as high-risk for excavation
  • Recommended hand-dig vs. machine-excavate areas

Drain Cleaning & HP Jetting

High-pressure jetting + post-clean inspection

  • Before/after CCTV verification
  • Identification of underlying defects
  • Maintenance interval recommendation
  • Notes on upstream causes

CIPP / Gravity Pipe Relining

Trenchless rehabilitation of damaged sewer lines

  • Pre-relining CCTV survey and defect report
  • Liner installation method statement
  • Post-cure CCTV confirmation footage
  • Material datasheet and expected service life

Pool Leak Detection

Bucket test, dye, pressure, acoustic

  • Confirmation of evaporation vs plumbing vs structural
  • Specific leak point identified
  • Photographs and supporting test data
  • Recommended repair scope and downtime
R1,650Call-out from (residential)
24-48hInsurance-ready report
24/7Emergency commercial line
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