Technical Leak Investigations
Acoustic, pressure, thermal and visual investigations on residential, commercial and industrial pipework.
Property Management Leak Services
HydroTrace provides professional leak detection support services for property managers, managing agents, sectional title developments, commercial facilities and residential portfolios throughout South Africa. We're built to be the leak detection partner you call once and trust for every property in your portfolio.
What Property Managers Deal With
The Urgent Calls You Get
Property managers are often required to respond quickly — and to give owners, tenants and insurers a clear picture of what's happening. HydroTrace handles the investigation side so you can focus on the management side.
- Burst pipes — 24/7 emergency response with arrival typically within 60-90 minutes across primary service areas
- Hidden leaks — investigations producing actionable findings, not "we couldn't find it" callouts
- Slab leaks — acoustic and thermal detection that locates the problem before exploratory demolition
- Water ingress — moisture mapping to identify whether the source is a leak, condensation or external ingress
- Excessive municipal bills — meter analysis and supply-line investigation to confirm the cause of unexplained consumption
- Underground infrastructure failures — locating buried services before any excavation begins
What We Provide
The Full Investigation Service
HydroTrace uses non-invasive diagnostic technologies to investigate concealed water losses while minimising unnecessary disruption to tenants, residents and commercial operations.
Structured Reporting
Written findings formatted for trustees, owners, contractors and insurers — one report, multiple readers.
Emergency Leak Diagnostics
24/7 response for active burst pipes, flooding, sewage backups and pressure-line failures.
CCTV Inspections
Internal pipe inspection for drainage and sewer condition assessment, with recorded footage handed over.
Underground Tracing
Pre-excavation utility location to identify buried services before any work breaks ground.
Moisture Analysis
Surface and subsurface moisture mapping to establish the extent of water damage and likely sources.
Pressure Testing
Isolation testing to confirm which pipe circuit is leaking and how significant the loss is.
Repair Coordination
Coordination with PIRB-registered plumbing partners for follow-up repair work when needed.
Why Property Managers Use Us
Built For Portfolio Work
Single-property leak detection and portfolio-scale leak detection are different. The technical work is the same; the operational and reporting side is not.
- Single point of contact across investigations on multiple properties — no re-briefing for every callout
- Account-based billing for managing agents handling multiple bodies corporate or commercial buildings
- Reporting templates consistent across your portfolio so owners and trustees see the same format every time
- Insurance coordination on building insurance claims — we can submit directly to the assessor with your authorisation
- Maintenance planning input — proactive surveys for older properties to identify failing infrastructure before it becomes an emergency
- Trustee meeting support — findings written in language suitable for non-technical audiences
Common Questions
Property Manager FAQ
Does HydroTrace work with property managers?
Yes. HydroTrace regularly assists managing agents, property managers and sectional title developments. For portfolio clients we can arrange consolidated billing, account-based reporting and dedicated point-of-contact arrangements.
Can HydroTrace assist with emergency water loss investigations?
Yes. HydroTrace prioritises urgent leak diagnostics depending on technician availability. Emergency callouts for burst pipes, flooding and sewage backups are typically dispatched same-day.
Do you work directly with trustees and bodies corporate?
Yes. HydroTrace works directly with body corporate trustees, managing agents, and committees on shared infrastructure investigations. See our body corporate leak management page for more detail.
Can you handle multi-property portfolios?
Yes. HydroTrace handles single-suburb sectional title portfolios, multi-suburb residential property management portfolios and multi-site commercial portfolios.
Will the report be useful for insurance claims?
Yes. HydroTrace's reports are formatted to support insurance claim assessments by major South African insurers. See our insurance claims page for the detail.
R1,650Call-out from (residential)
24-48hInsurance-ready report
24/7Emergency commercial line